People like people who like people. Harvey Mackay's Column This Week
By Harvey Mackay
Quick, name three people at your workplace whom you look forward to seeing every day. Now, name three who rain on your parade every time you see them.
Which list was easier to generate?
I believe it was Lucy of Peanuts fame who said, "I love mankind. It's people I can't stand!"
But Lucy would have had an argument from former Chrysler Chairman Lee Iacocca, who said: "Anyone who doesn't get along with people has earned the kiss of death because that's all we've got around here are people."
Whether you like them or not, you need to learn to get along with others. Having a co-worker who is difficult to deal with can destroy an office dynamic, which can be very bad for business. Customers wonder, if they can't get along with each other, how will they treat us?
On the flip side, a staff that has learned how to cooperate regardless of personal differences will project a positive vibe to customers. People, not specs, in many cases will be the key in determining who gets the sale.
William J. Bennett, former U. S. Secretary of Education, was once asked by a seventh grader: "How can you tell a good country from a bad one?"
The Secretary replied, "I apply the 'gate' test. When the gates of a country are open, watch which way the people run. Do they run into the country or out of the country?"
Bennett's answer can easily be translated to business settings. If a company is good, people want to work there and customers know they are valued. The doors don't spin fast enough at a bad company.
Never underestimate the importance of people in your life. And always look for opportunities to improve your relationships, no matter how good they already are.
Successful work relationships depend on several factors. Perhaps the most important is you. What can you do to become a better co-worker?
José A Núñez (@Omniclass)